Many say that the simplest ideas are those that end up as the most successful business stories, and inspiration is found in everyday events. Waiting is one of the most undesirable situations for any of us. No matter how insignificant it may seem, we have all at least once tapped our foot in a long line, looked at our watch, or looked around us. While enjoying a relaxing tea, coffee, or juice is a simple activity, for many it is a ritual they enjoy alone or in company. We all understand that the hospitality worker's job is demanding, yet we often look around, glance, and try to attract the waiter's attention, especially when we have little time to enjoy our desired drink. Many times we have said sentences like: "Where is that waiter?!". All of this can be frustrating, both for guests and staff. It was precisely in one such situation, with only 20 minutes available, that the thought appeared of how great it would be if there was a fast and efficient way to call a waiter, order a drink, and pay for it. Since the founders of HeyWaiter, in addition to rich business experience, are great lovers of technology and improving everyday life with its help, the answer imposed itself, and HeyWaiter began to develop as a conceptual idea.

"After developing the concept, the first lines of code began, which are still the foundation of the technology on which HeyWaiter rests today."

Hospitality is constantly developing, but in recent years digitalization has accelerated this process like never before. Business automation, faster ordering, and better work organization are no longer the future – they are the present. In a world where guests want fast and flawless service, and hospitality venue owners are looking for ways to optimize work, technology has proven to be a key ally. And HeyWaiter is precisely the solution that does this in the best way.

Why is digitalization no longer an option, but an imperative?

Guests expect a fast and simple experience. They want to enjoy socializing, conversation, and atmosphere, not worry about whether the waiter will notice their order or how long payment will take.

"Traditional business models are increasingly giving way to digital solutions that enable hospitality workers greater control, and guests an excellent experience."

Business digitalization can be intimidating and seem like a lot of work without clear benefits, but it actually brings a number of advantages:

• Speeds up the service process and reduces waiting time.
• Enables precise and accurate order recording.
• Gives owners detailed business insight through advanced analyses.
• Reduces business costs through automation of key processes.

Time for change

Technology doesn't have to be intimidating. It can be the key to change for business improvement, more satisfied staff, and more loyal guests. Business transformation with the help of advanced solutions brings long-term business development in a way that was not possible before, and it is comprehensive systems like HeyWaiter that are changing the face of the industry. Business digitalization should be simple, affordable, and can bring relief through automation of operational tasks. The HeyWaiter system is not just another POS solution on the market – it is the only complete digital solution designed to improve all aspects of business.

"HeyWaiter is not just technology – it is a solution that leads change, transforms hospitality, provides simplicity and facilitates daily work."

In addition to being able to enjoy perfect service as visitors to our favorite cafe, our waiters now have simplified almost all aspects of daily business. We suggest that next time you ask your waiter if the cafe has an integrated HeyWaiter system. Let's enjoy together everything that smart solutions and technology application bring us.