Unique, comprehensive POS solution that adapts to all industries

Our services

HeyWaiter brings a set of innovative technological solutions that help provide quality and efficient service. Whether you run a cafe, restaurant, fast food establishment, hotel, hair salon, or any other type of business, you will find a personalized POS system that offers numerous tools and functions.

Fast ordering application
We offer an intuitive application through which guests can learn about the entire offer, order products and pay for orders. There is also the possibility of quickly calling the waiter with a simple click or by raising your hand. There are also smart recommendations that can boost sales by offering popular products and item combinations. Your employees will be automatically notified about calls or orders through the POS system, vibrating devices in pockets, smart watches, or headphones. Also, the smart payment system will enable your customers to pay quickly and easily with the unique ability to split order costs.
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Fast ordering application
Basic devices and accessories
Choose from a wide range of modern, multifunctional devices that you can use for payment and business management. Premium SUNMI payment terminals provide you with all solutions in one place, whether you want to process an order, check reservations, or print a receipt. These are adaptable devices that easily fit into any space and connect with other devices. You can also choose special packages that include a printer and cash drawer, as well as mobile terminals with various functions. There are also additional devices that will make your work even easier: choose an ergonomic handheld barcode scanner or a keyboard compatible with the POS system.
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Basic devices and accessories
Modules
Customize the POS system to your business - you create your own service list. Available are Basic, Advanced and Enterprise packages, as well as individual solutions tailored to your needs. Our advanced capabilities include fast ordering and waiter calling, smart payment system, automatic inventory, stock synchronization, sales reports and business analysis. You can also connect your payment system with accounting services to automatically synchronize data. We offer affordable prices for various functionalities that improve service quality.
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Modules
Technical support
Our team of top experts will ensure device installation as well as staff training at any location in Croatia. In addition, we provide user support 24 hours a day, seven days a week and we are available for all your inquiries and problems. Contact our experienced team if you need advice on which module would suit you best, if you want to know more about our POS system, or if you're interested in how to connect the system with other software and devices. Don't forget that our solutions adapt to your needs and can always grow with your business.
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Technical support
FREQUENTLY ASKED QUESTIONS (FAQ)

Everything you want to know about our services

Haven't found the answer you're looking for? We're here for all additional questions.

SERVICES
What is HeyWaiter and what services does it provide?
    A comprehensive POS system that brings solutions for hospitality establishments, retail and other activities. It enables efficient order management, fiscalization and business analysis, adapting to user needs.
What specific services does HeyWaiter offer?
  • Software and hardware solutions for POS systems.
  • Receipt fiscalization in accordance with applicable laws.
  • Ordering and staff calling systems.
  • Automatic sending of orders to suppliers.
  • Compliance with accounting services and distributors.
  • Advanced analytics and precise business tracking.
PERSONALIZATION AND MODULES
Why should I choose HeyWaiter for my business?
    We enable business optimization through customizable modules, 24/7 technical support and compliance with accounting standards. Fast order processing and personalized analytics make it the perfect solution for various activities.
Can I choose which functionalities I want to include in my package?
    Yes. We bring personalized solutions and various modules that can be adapted to specific business needs. If you are not sure which option best suits your needs, our team will help you choose.
What are modules?
    Modules are additional functionalities that enable precise customization of the POS system to your business needs. They can include automated inventory, order sending, connection with distributors and other advanced options.
INVENTORY AND STOCK TRACKING
Can HeyWaiter help me with inventory?
    Yes. The system enables automatic stock recording and analysis, which significantly speeds up and simplifies the inventory process.
Can HeyWaiter help me track stock?
    With our system, you can check stock status at any time and ensure product availability. The system automatically updates stock data so you have insight into the real situation.
FUNCTIONALITIES AND INSTALLATION
What are the installation requirements?
    Installation requires a stable internet connection and a compatible POS device. Our team of experts will perform the installation at your location.
Can small companies and crafts use HeyWaiter?
    Yes. The system is adaptable and offers various modules, including basic packages at affordable prices that can be expanded according to business needs.
POS DEVICES
What POS devices do we offer?
    A wide range of devices is available, including:
  • POS terminals with touch screen.
  • Portable payment devices.
  • Terminals with integrated scale.
  • Cash registers with printer and cash drawer.
  • Additional devices such as smart watches, 2D scanners, keyboards and device bases.
SUPPORT AND CONSULTATIONS
Can I request free consultation?
    Yes. If you are not sure which solution best suits your business, our team of experts will help you find the optimal system. Contact us through the contact page.
What if I am not sure how to use certain features in the system?
    Our technical support is available 24 hours a day, 7 days a week. You can contact us via email, phone or contact page. We also provide staff training at any location in Croatia.
Request a personalized offer today!
Innovative technology
Innovative technology
Complete solution
Complete solution
24/7 support
24/7 support
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Smart solutions for your business

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